Privacy Policy

Effective Date: 2/1/2022

Welcome to AI Rule Engine ("we," "our," or "us"). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.ruleengine.ai ("Website") and when you use our product, AI Rule Engine ("Product").

By accessing or using our Website or Product, you agree to the terms of this Privacy Policy.

1. Information We Collect

A. Information Collected Through the Website

  • Personal Information: When you contact us, register on our Website, subscribe to our newsletter, or fill out a form, we may collect personal information such as your name, email address, phone number, and company details.
  • Usage Data: We may collect information about how you access and use the Website, including your IP address, browser type, operating system, referral URLs, pages visited, and the date/time of your visits.
  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your browsing experience. You can control the use of cookies through your browser settings.

B. Information Collected Through the Product

  • Customer Data: The AI Rule Engine is a managed application hosted in your cloud environment. We do not access or collect your data processed by the Product, except during maintenance activities, with your prior authorization.
  • Operational Data: We may collect metadata related to the Product's performance, error logs, and diagnostics solely to improve service reliability and for maintenance purposes.

2. How We Use Your Information

  • To operate, maintain, and improve our Website and Product.
  • To respond to your inquiries, support requests, and feedback.
  • To send administrative information, updates, and promotional materials (with your consent).
  • To monitor and analyze usage patterns for security and performance improvements.

3. Sharing and Disclosure of Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Service Providers: Third-party vendors who assist in website hosting, analytics, and customer support, under strict confidentiality agreements.
  • Legal Requirements: If required by law, regulation, legal process, or governmental request.
  • Business Transfers: In connection with a merger, sale, or transfer of assets, provided the recipient agrees to respect your privacy.

4. Data Security

We implement appropriate technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction. While we strive to protect your data, no system is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

  • Access and Correction: You have the right to access, update, or correct your personal information.
  • Opt-Out: You can opt-out of receiving marketing communications by following the unsubscribe link in our emails.
  • Cookies: You can manage your cookie preferences through your browser settings.

6. International Data Transfers

If you are accessing our Website or using our Product from outside the United States, your information may be transferred to, stored, and processed in countries with data protection laws different from your jurisdiction.

7. Children's Privacy

Our Website and Product are not intended for children under the age of 13, and we do not knowingly collect personal information from children.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our Website with the updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at: https://www.ruleengine.ai/contact